Cermate HMI panels and industrial gateways

Identify the complete hardware code

Photograph the full product label so every letter and suffix can be read. Include the front of the installed panel and the rear connections. If the label is damaged, send the equipment list, electrical drawing or previous purchasing specification that identifies the position.

Keep a complete panel separate from a display, touch sensor or mounting accessory in the request. For an existing machine, state the machine model and the screen function: operator commands, recipes, alarms or process observation.

A new cabinet enquiry should define the controller, screen size and installation space.

Select the screen and cabinet arrangement

Measure the cabinet cutout, wall thickness and available rear clearance. Photograph the mounting fasteners and the direction of the connected cables. A requested gasket, frame or fixing kit should have its own identification and quantity in the equipment list.

Screen diagonal alone does not determine the installation dimensions. The PM207 and PA2070 examples use a 185×128 mm cutout; the PK2070-31ST and PT2070-51ST examples use 191.5×138 mm.

Compare the full drawing for the selected model with the cabinet, including access to neighbouring equipment and cable ducts.

Define communication and power connections

List the COM ports and Ethernet connections actually used, the controller model and the connection arrangement. A serial cable enquiry needs its length, connector types and a wiring drawing or clear photographs of both ends. Preserve the cable identification if it is available.

Record the selected RS232, RS422 or RS485 mode and the communication settings held in the application project. For Ethernet, show the required network segments and interfaces. Initial selection needs a connection diagram, without access credentials.

Confirm the supply voltage and terminal assignment against the documentation for the exact panel version.

Preserve the application before replacement

Keep the original project, editor version and target panel identification together. Describe the screens, communication links, recipes and functions that must remain available after replacement.

If an integrator owns the project, identify the person who can provide the application and accept the migration result.

Explain why the panel is being changed: display damage, additional communication, a different screen size or a spare unit for the existing line. Hardware purchasing and commissioning are separate steps.

Define acceptance actions with the responsible engineer, including opening the required screens, reading process values, checking alarms and communicating with the controller.

Choose a gateway and allocate I/O

Start with the connected devices: data source, controller, higher level system and the required direction of exchange. An ES Box request should define network segments, serial connections and mounting conditions. For RM modules, provide a signal list with each input and output identified.

Keep the main device code and existing expansion identification in the specification. Separate digital inputs, current measurements and relay control, with channel counts for each position. For several installations, label the equipment sets by machine.

A preserved configuration file helps link each gateway or expansion module to its intended role in the system.

Display component or complete panel

If the image remains visible but touch input fails, identify the touch component and describe the connection condition. If the screen is dark, report the power indicators and behaviour after switching on. Photographs and a fault description provide the starting point for a repair enquiry.

A display needs its own code, dimensions and connection details. A touch surface needs its active area, connection position and contact arrangement. Have the plant specialist handle electrical inspection and dismantling.

When requesting a complete spare panel, identify who will load the preserved application and verify operation on the machine after installation.

Prepare an equipment enquiry

State Cermate, the complete model or component code, quantity and delivery destination. Attach the label, installation photographs and the required position from the drawing. For an internal component, include its own marking and dimensions.

A table is useful when several different items are required.

Describe the material already available for the project: application files, cables, fixing details and the responsible engineer. Select the relevant equipment or parts card and add your specific requirement to the form.

Identify whether the enquiry concerns a new system, an installed machine or a reserve panel, so the requested set can be defined correctly.

Equipment scope and acceptance

Define the order as a list of devices, fasteners, terminals, cables, expansions and software requirements. Give each line a full code and quantity, and identify the existing items that will be retained.

Separate hardware supply from application migration and machine commissioning in the project scope.

At receipt, compare the markings against the agreed list and retain photographs. For commissioning, define checks for power, application start, screen access, communication and the selected interfaces.

A panel is checked with its program and controller; an expansion module is checked in its assigned position. Use labelled sets when the order serves several machines.